These delivery conditions are valid from 14 July 2024. Emmsalabim reserves the right to update and edit the terms of delivery. However, the conditions that were valid at the time of the transaction always apply to the delivery.

Online store

Emmsalabim
www.emmsalabim.com
info@emmsalabim.com
Business ID: 3186276-2

The products of this online store are sold by Emmasalabim (business ID number 3186276-2). The store sells products to individuals of legal age. The valid prices of the products are indicated in connection with each product in the online store. We reserve the right to price changes. Our product prices include VAT.

Ordering

Products are ordered in the online store by adding them to the shopping cart and paying for the contents of the shopping cart in the online payment service via Stripe. All customer data is treated confidentially in accordance with the Privacy statement (find section below on this same page). The contact information requested in connection with the order will not be used for anything other than that which is specified in the Privacy statement. When ordering from the online store, the customer is required to have familiarized themselves with and agreed to the delivery conditions valid at any given time.

When placing an order, the customer must always provide their name, postal address and email address in order to successfully receive their order and related notifications (such as the order confirmation from us or delivery-related notifications from the shipping service). As a business customer, please provide us with the contact person's name, email address and phone number, as well as the company's name, address and business ID number.

Payment and payment methods

The products and their shipping costs are paid when ordering. We offer Stripe, Inc. payment methods for payment. Stripe operates as our payment service provider in cooperation with banks and credit institutions. We welcome most credit and debit cards from around the world. In cases of complaints, please contact Emmsalabim first.

Payment is secure, because all information about the payment transaction is transmitted using an encrypted connection so that no outside party can see the information of the payment transaction. Stripe, Inc. prioritizes security and compliance, and uses one of the most robust encryption standards on the planet. By entering your information at checkout, the customer agrees to Stripe, Inc.'s terms and conditions. By pressing the ‘Purchase’ button, the customer accepts Emmsalabim’s general Terms of service.

Order and payment confirmation

When we have received an order, the customer will receive an order confirmation by email, which shows the order information. The message will come within a few minutes after the order is confirmed. After receiving the email, please check the content of the order confirmation so that it matches your order. If you have any questions, please contact our customer service.

Keep the order confirmation. If you need to contact our customer service, have the order confirmation, which contains your order number, ready to speed up the customer service process.

Shipping and returns

Please see our Shipping Policy for more details.